Most local IT shops openly call themselves Windows specialists. I work on both, and a meaningful chunk of my time is on Macs โ macOS, MacBooks, iMacs, Mac Mini. Intel and Apple Silicon.
Most of these are flat-rate fixes, not hourly mysteries. Same price menu as PC repair โ Mac doesn't cost extra.
Storage choked, startup items overloaded, runaway processes, full caches. Tune-up restores responsiveness on most machines from 2017 forward.
Stuck at the Apple logo, update loops, "could not be installed" errors, Recovery Mode rescues. I'll get you back to a working OS without losing your data.
Locked out of iCloud, forgotten Apple ID password, two-factor stuck on an old device, family sharing tangles. Often a one-visit fix.
Backup never worked, drive disappeared, or you need to pull files from an old backup onto a new Mac. I'll get Time Machine running and tested.
Bought a new Mac and the Migration Assistant froze? Want to move from an old MacBook to a new one without losing your setup? I handle the full transfer.
First Mac after years on Windows? I'll set it up, transfer your documents, get your email and browser bookmarks across, and walk you through what's different.
Mac connects but the iPhone won't AirDrop, dropped Wi-Fi after sleep, slow performance on the same network where the PC is fine. Mac-specific networking is its own world.
iCloud sync broken, Mail.app stopped checking, calendars duplicating across devices. Most are setting fixes that take 20 minutes once you know where to look.
Three real reasons to want a tech who actually works on Apple gear.
iCloud, Apple ID, Find My, two-factor, Family Sharing, Keychain โ these are interconnected. Fixing one without breaking the others requires knowing how they hand off to each other. A Windows-only tech often guesses here, and the guesses cost you data.
M1, M2, M3, M4 Macs work differently from Intel Macs. Recovery Mode is different. Diagnostics are different. Some old fixes don't apply, some new ones do. If your Mac is from 2020 or later, you want a tech who understands the difference.
Most data loss on a Mac comes from misunderstanding how Time Machine actually backs up or how APFS snapshots work. A few well-placed habits prevent most disasters. I'll show you yours during the visit.
Mac repair isn't priced differently. Tune-up, virus removal, new device setup, account recovery โ all on the published menu, same prices, no surcharge. See the menu โ
I'm Hayden Wyly, a Fort Worth native with 10+ years in IT support โ six of them in a Kโ12 environment where the fleet was a mix of Windows PCs, MacBooks, and iPads. Schools are where you learn Apple under pressure, because half the staff is on a MacBook and half the students are on iPads, and nothing can wait three days for a Genius Bar appointment.
The Fort Worth IT shops you'll find on Google mostly skip Macs. I don't. If you're an Apple household โ or you've got one stubborn Mac in an otherwise Windows house โ I'm the local you call.
Available Monday through Saturday, 8am โ 8pm. Same-day when possible. I'll get back to you the same day either way.
Serving Fort Worth, Saginaw, Lake Worth, Haslet, Keller, and surrounding areas.